Shipping policy

Shipping Policy

Last Updated: June 16, 2026

Thank you for shopping with us. This Shipping Policy explains how and when orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment is received and verified. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will contact you using the information provided at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, shipping method selected, and package weight.

From time to time, we may offer free shipping promotions. Any applicable terms will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times begin after order processing and may vary by destination and carrier.

Domestic Orders: 3–7 business days
International Orders: 7–21 business days

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs processing, holidays, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.

International Shipping

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government. These charges are not included in the product price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the shipping carrier directly and notify us so we can assist where possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item(s) and packaging. We will review the claim and work toward an appropriate resolution.